Find the products you need in seconds with the search bar and the filter sidebar. This article explains how to search by keyword, filter by Category, Family or Attribute, and filter by a pasted list of identifiers, for example when a buyer sends you a list of references.
Search for products
The search bar in the navigation bar searches across all the products of your current Portfolio.
- Click the search bar in the navigation bar. Your Recent searches appear, so you can run one again.
- Type at least three characters. Suggestions appear, grouped into sections:
- Identifiers: products whose identifier (for example, SKU) matches your query.
- Products: matching products with their images and labels.
- Categories: matching Categories from the Category tree.
- Attributes: matching Attribute values, such as a color or a brand.
- Choose a result:
- Click a product or identifier to open its product details page.
- Click a Category or Attribute value to filter the gallery by it.
- Press Enter, or click Search all products, to see all matching products in the gallery.
When you search all products, the gallery sorts results by Relevance, best matches first. Your search appears as a Search badge with your active filters, so you can combine it with filters and remove it at any time.
The search looks across product labels and other indexed Attributes. If you cannot find a product, try other keywords, or check that you are in the right Portfolio.
Filter products
The filter sidebar on the left of the product gallery narrows down the products displayed. Depending on your Portfolio, it can include a Categories filter, a Families filter and Attribute filters such as select lists, yes/no values, price ranges, number ranges and identifiers.
Apply a filter
- Click the filter name in the sidebar to expand it.
- Select one or more values, or enter a range.
The gallery updates automatically to show only matching products. You can apply several filters at once: only products that match all active filters are displayed.
- When the sidebar has more than five filters, type in the Find a filter field at the top to find a filter by name.
- When a filter has many values, use the search field inside the filter (for example, Search in Color) to find a value.
- For filters with a very large number of values, only the most used values are listed. Use other filters to narrow the results.
You can also filter by Category from the Category bar below the navigation bar. See Browse products.
Filter by a list of identifiers
If your administrator added an identifier filter (for example, SKU) to the Portfolio, you can paste a list of identifiers to show only those products.
- Expand the identifier filter in the sidebar.
- Paste your identifiers into the field, or type them one by one and press Enter.
The gallery shows only the products that match these identifiers.
- Identifiers can be separated by commas, semicolons, line breaks or tabs, so you can copy a column straight from a spreadsheet.
- You can enter up to 200 identifiers per filter. The counter below the field shows how many you have entered.
- Matching is case-sensitive: "abc-123" does not match "ABC-123".
- Duplicate identifiers are ignored.
- To remove one identifier, click the x on its chip. To remove them all, click Clear all.
To select all the products from your list, click Select all above the gallery. You can then share them in a Private Showroom or export them. See Browse products.
Review and clear active filters
Active filters appear as badges at the top of the filter sidebar on desktop, or above the gallery on mobile. An identifier filter shows the number of codes entered (for example, "12 codes").
- Remove one filter: deselect the value in the sidebar, or click its badge.
- Clear all filters: click the trash icon in the active filters area. Your search and all filters are removed; your sort order is kept.
To change the order of filtered products, use the sort dropdown above the gallery. See Browse products for the sort options and how Relevance works.
Filter on mobile
- Tap Filters above the product gallery. The button shows how many filters are active.
- Apply your filters in the panel.
- Close the panel to see the results.
Your administrator configures the filters of each Portfolio. If you need another filter, contact your administrator.
If products or filters do not load
A search that takes too long is stopped, so the gallery never stays blocked. Instead of the products, the gallery then shows a message that explains what happened and what to do:
| Message | What to do |
|---|---|
| This search took too long | Try fewer or more specific words, then click Try again. |
| You seem to be offline | Check your connection, then click Try again. |
| This catalog isn't available | Ask your administrator to check the catalog in the PIM. |
| Products couldn't be loaded | Wait a moment, then click Try again. |
If the filter sidebar shows Filters couldn't load, the search took too long or failed. Narrow your search or choose a more specific Category to see the filters again.