The product details page gives you everything about a single product in one place: its key information, variants, Attributes, assets and associated products. This article explains how to read and navigate the page, and how to select the product to share or export it without going back to the gallery.
Open a product
Click any product in the gallery to open its details page. Use the breadcrumb at the top to go back to the product gallery.
If a product has no data in the language you are using, the page shows Product not available. Switch to another language, or click Back to product list. See Change language and currency.
Product header
The top of the page shows the main product image on the left and the featured Attributes chosen by your administrator on the right: the product label, and key information such as price, reference or a short description.
Choose a variant
For products with variants (for example, different sizes or colors), a variant selector appears in the product header. Depending on your Portfolio's configuration, it is displayed as:
- A dropdown: one compact list of all variants.
- Buttons: each variation axis (for example, color or size) as a row of buttons.
- Horizontal dropdowns: one dropdown per variation axis, side by side.
Select a variant to display it. The product image, featured Attributes and all tabs update to reflect the selected variant.
The variant selector appears only for products with variants defined in your Akeneo PIM.
Select the product
- Click the checkbox in the top-left corner of the product header, above the product image.
- Click Share selection in the selection banner at the bottom of the screen.
- Choose to add your selection to a Private Showroom or to export it to PDF or Excel.
The product joins the same selection as the products you select in the gallery, so you can keep browsing and add more products before sharing or exporting. Click the checkbox again to remove the product from your selection.
If you are viewing a variant, the checkbox selects the variant currently displayed. To select another variant, choose it in the variant selector first.
You can select up to 1,000 products. When you reach the limit, the checkbox is disabled for products that are not already selected. For details, see Browse products.
Product tabs
Below the product header, the page is organized into three tabs: Details, Files and Media and Associated products. The tab bar stays visible at the top of the screen as you scroll. On mobile, swipe the tab bar sideways to reach all tabs.
When you open a product model, its page also has a Variants tab, which opens first and lists its variants.
If the details of a product model cannot be loaded, the Details and Files and Media tabs show a message instead of the values. The Variants and Associated products tabs keep working.
- Users see "Unable to load the details of this model. Please ask your administrator to check the setup."
- Administrators see "Unable to load the details of this model. In the PIM, check that this model is classified in a category of this portfolio's channel category tree, and that the connection can see it."
- If the model has no variants in the Portfolio, the message is "This model is not available in this portfolio."
To fix it, classify the product model in the Category tree of the Portfolio's Channel in Akeneo PIM. See PIM prerequisites.
Details tab
The Details tab lists all the product's Attributes in collapsible sections, one per Attribute Group. Each section shows the group name, the number of Attributes, and each Attribute label with its value.
- Search Attributes: type in the search field to show only the Attributes whose name or value matches.
- Filter by Attribute Group: click the Attribute Group selector, then select one or more groups to display.
- Expand or collapse: click a group header to expand or collapse it, or click Show all or Hide all for all groups at once.
Files and Media tab
The Files and Media tab shows all the images, videos, PDFs, presentations and other files attached to the product. You can group them by media type or by Asset Family, and click an asset to preview it without leaving Digital Showroom: PDFs and PowerPoint presentations open in a built-in viewer. For details, see Browse product assets.
Associated products tab
The Associated products tab shows products linked to the current product through association types defined in Akeneo PIM, such as cross-sells, up-sells, substitutions or pack contents. Each associated product shows:
- Its image and label.
- Badges for its association types (for example, "Cross-sell" or "Up-sell").
- Its quantity, for quantified associations.
You can switch between grid view and list view, as in the main gallery. If the product has no associated products, a message tells you so.
