The My Exports page lists all your PDF and Excel exports in one place. This article explains how to track an export's progress, download it, and how long it stays available, so you always have the right file to send to your buyers.
Open My Exports
Click Exports in the navigation bar. On smaller screens, tap your avatar at the top right, then tap Exports. Digital Showroom also opens this page automatically after you generate an export.
If you have not generated any export yet, the page shows No exports yet. Click Browse Products to go back to the product gallery and select products to export.
Read the export list
The page shows a table of your exports, most recent first.
| Column | What it shows |
|---|---|
| Name | The name you gave the export. An icon shows whether it is a PDF or an Excel file. |
| Portfolio | The Portfolio the products were exported from. |
| Locale | The language used for the product data in the export. |
| Products | The number of products in the export. |
| Status | The current state of the export (see Export statuses). |
| Created | How long ago the export was created and, for completed exports, the number of days before it expires. |
| Actions | The Download button, or a loading indicator while the export is being generated. |
On smaller screens, some columns are hidden and their information appears under the export name.
Export statuses
- Pending: the export is queued. This usually lasts a few seconds.
- Processing: the file is being generated. A spinning indicator appears in the Actions column.
- Ready: the export is generated and ready to download.
- Failed: something went wrong. Select the same products and create a new export.
While an export is Pending or Processing, the page refreshes automatically every few seconds, so you can see when it is ready.
Download an export
- Click Exports in the navigation bar.
- Find the export with the Ready status.
- Click Download in the Actions column.
The file is downloaded to your device.
Export expiration
Exports are available for 30 days after they are generated. The remaining time appears under the creation date of each completed export (for example, "Expires in 28 days"). When an export expires, it is removed from the list and can no longer be downloaded.
If you need an expired export again, select the same products in the product gallery and generate a new one.
Export limits
To keep exports fast for everyone, each user has the following limits:
- 10 exports per hour: when you reach this limit, the message "You have reached the limit of 10 exports per hour" appears. Wait a little and try again.
- 50 exports at a time: all exports that have not expired yet, including completed ones, count toward this limit. Exports expire 30 days after they are generated. When you reach the limit, the message "Export limit reached" appears, and you cannot create a new export until one of your existing exports expires.
- Products per export: up to 100 products in a PDF export and up to 1,000 products in an Excel export.