Login & password
#How to log in?
The login page is displayed when you are not connected to the PIM or after being inactive.
To log into Akeneo PIM, enter your username and password and click on
Check the option
Remember me on this computer to memorise your credentials.
#Login using Single Sign-On (EE only)
Since the 3.0, your PIM administrator can activate the Single Sign-On feature (aka SSO). This feature will allow you to connect to your PIM using your corporate credentials. Once this feature is activated, you will no longer be prompted for your login and password in the PIM.
To learn more about Single Sign-On, it's here!
This feature is available only for EE customers.
#Recover your password
You have lost your password? Simply click on
Forgot your password?, fill in your username or email address and click on
Request. Instructions to reset your password will be sent to you by email! 😉
You can send a password reset request through
Forgot your password link only one time in a 24-hour period.
If you do not know your username or email address, please contact your Akeneo administrator.