About the Supplier Data Manager AI Assistant

The Supplier Data Manager AI Assistant gives you instant answers to questions about Supplier Data Manager without leaving your workflow. It draws from the Help Center and API documentation to help with topics ranging from basic usage to configuration and troubleshooting.

🎥 See how it works in this short video:

Loom video

The Supplier Data Manager interface showing the AI Assistant icon in the navigation bar.

Where to find the AI Assistant in Supplier Data Manager

The AI Assistant is accessible directly within the Supplier Data Manager interface. Look for the AI Assistant icon in the navigation bar — clicking it opens the chat window so you can ask questions without leaving your current workflow.

How to use the AI Assistant

To use the Supplier Data Manager AI Assistant:

1. Click the AI Assistant icon in the navigation bar.
2. A chat window opens.
3. Type your question and press Enter.

What can I ask the AI Assistant?

The Supplier Data Manager AI Assistant answers a wide range of questions. Here are some examples:

General usage questions:

• "What is the difference between a workflow and a job in SDM?"
• "Which types of files can I import?"
• "How can I create a supplier portal?"
• "Is it possible to sign in with SSO?"
• "How do I manually synchronize my PIM structure with SDM?"

Troubleshooting:

• "How do I correct errors detected during the normalization step?"
• "Can I ignore warnings, or do all errors need to be resolved to continue?"

The Supplier Data Manager AI Assistant chat window showing an example question typed into the chat input and the assistant's response.

Questions or feedback

If the AI Assistant cannot answer your question or provides an incorrect response, contact the support team.