In the Supplier Data Manager (SDM) admin panel, the Accounts administration tab manages the relationships between users, organizations, and projects. Access to these resources is controlled by the roles and permissions granted within each organization.

The core entities in Supplier Data Manager accounts administration are:

• Organization: Represents a company or group that manages one or more projects. Organizations also hold a set of Reference Bases and connectors.
• User: Represents an individual who has access to an organization's resources and can manage projects based on their assigned role.
• Project: Centralizes individual sets of workflow steps. Each project is linked to one organization.
• Admin Scope: A grouping that defines which organizations and users a specific Akeneo administrator can manage.

The screenshot above shows the Accounts administration section of the SDM admin panel, with navigation entries for Organizations, Users, and Admin Scopes.

Organizations

The Organizations page in the SDM admin panel displays all organizations registered in Supplier Data Manager. Each organization entry includes the following fields:

• Is Active: Whether the organization is currently active. Setting this to false removes SDM interface access for all users in that organization.
• Akeneo Customer ID: A unique Akeneo company identifier (UUID) assigned to the organization.
• Type: The organization's classification. Available values are INTERNAL, CUSTOMER, SI_PARTNER, and ISV_PARTNER.
• FTP Allowed: Whether FTP access is enabled for the organization. FTP is used when an automated integration — such as an ETL (Extract, Transform, Load) pipeline — is required.
• Users: List of users within the organization.
• Projects: List of all projects associated with the organization.
• Reference Bases: Dynamic data stores used by the Match History module for filtering and enrichment.
• Connectors: Connector configurations linked to the organization.

The screenshot above shows the Organization detail page in the SDM admin panel, with the Is Active toggle, Akeneo Customer ID field, and FTP Allowed setting visible.

Users

The Users page in the SDM admin panel provides detailed information about individual users and their permissions within their organization.

Each user record includes:

• Organization: The organization the user belongs to. A user can currently belong to only one organization.
• Is organization admin: When enabled, this flag grants the user administrator access to the organization admin section in the SDM front-end interface, allowing them to manage team members and workflow settings.

• Admin role: The system-level admin role for the user in the SDM admin panel. There are three predefined roles, plus a no-access option:

  Role	Label	Access
  superuser	Superpower	Full CRUD (create, read, update, delete) access
  support	Support (Read/Write)	Create, read, and update — no delete access
  staff	Read-Only	Read access only
  (none)	—	No admin panel access

• Is admin active: Controls whether the user can access the SDM admin panel (/admin/ URLs).

• Is API active: Controls whether the user can access the SDM REST API (/api/ URLs).
• Is FTP active: Controls whether the user can access SFTP endpoints.

The screenshot above shows the User detail page in the SDM admin panel, with the Organization field, Is Organization Admin checkbox, and Admin Role dropdown.

The screenshot above shows the Admin Role dropdown on the User detail page, listing the available roles: Superpower, Support (Read/Write), Read-Only, and no access.

Admin scopes

Admin Scopes in Supplier Data Manager define which organizations and users a specific Akeneo administrator can manage. Scopes are particularly useful for partners or support teams that manage multiple customer organizations, as they allow precise, non-overlapping access control.

Each Admin Scope includes:

• Name: A unique identifier for the scope. Each scope belongs to a partner organization.
• Organizations: The organizations connected to this scope. One or more organizations can be associated with a single scope.
• Admins: The Akeneo administrators assigned to this scope, each with a role (superuser, support, or staff).

When an organization is removed from an Admin Scope, the removal is recorded in the Admin Scope Revocation audit log, which tracks which user performed the revocation and when.

The screenshot above shows the Admin Scopes configuration page in the SDM admin panel, with the scope name, connected organizations, and assigned administrator users.

Organization menu (front-end)

Administrators in the SDM front-end interface can create new users and set their access level (administrator or member) from the Organisation menu. This is the primary interface for day-to-day user management within an organization.

The screenshot above shows the Organisation menu in the SDM front-end interface, with options to add users and set access levels.

For step-by-step instructions on managing users from the SDM front-end, see Manage your users.

User settings (front-end)

Users manage their own interface language and email notification preferences from the My Account section in the SDM front-end interface. The SDM interface is available in multiple languages; each user selects their preferred language independently.

The screenshot above shows the User Settings panel in the SDM front-end, with interface language selection and email notification options.

For instructions on changing language and notification preferences, see Manage your account.

Limitations

• Role flexibility: The current Supplier Data Manager permission system does not support granting access to a specific subset of projects or jobs within an organization. Access is granted at the organization level.