What's new in Serenity?
Discover our features per version

Heads up! This is the documentation for our Akeneo Serenity version. Serenity clients benefit from exclusive access to the latest Akeneo PIM features.
If you're interested in other PIM versions, click on the drop down menu on the top right corner or check out everything you need to know about your version.

Monitor your third-party connections

#Overview

In the PIM, there is a dashboard, called the Connection dashboard, to help you follow your connections activity. You can access it by clicking on the Activity menu, then on the Connection dashboard submenu. And here you are! 🎉

Connection dashboard

This is still the very first version of this dashboard. In the future, it will show you many more indicators. Stay tuned! 🙂
And also, don't hesitate to fill in the survey at the bottom of the dashboard page to vote for the next KPI you'd like to see in there.

In this dashboard, for now, you can monitor both your source and destination connections.

Empty charts? Have you ticked the Track this connection in the dashboard checkbox in your connections settings? Do you use the connection user to call the PIM through the API?

#Source connection monitoring

In this dashboard, you can easily track the following indicators from your source connections:

  • the number of products that were created and updated over the last 7 days for each source, Number of products created by each source
  • the number of products that were created and updated over the last 7 days by all your sources. Number of products created by all sources

You can easily switch the source connection you want to monitor by clicking on the following dropdown.

Source connection dropdown

#Destination connection monitoring

In this dashboard, you can easily track the following indicators from your destination connections:

  • the number of products sent to each of your destinations over the last 7 days, Number of products sent
  • the total number of products sent to all of your destinations over the last 7 days. Number of products sent

You can easily switch the destination connection you want to monitor by clicking on the following dropdown.

Destination connection dropdown

#Error monitoring

#In the Connection dashboard

In this dashboard, you can easily track product errors that occurred over the last 7 days.

  • The graph shows the number of product errors (business and technical),
  • and connection cards display the number of business errors for the past week.

Julia could solve business errors from the PIM or in the connected application. On the contrary, technical errors can't be resolved without a developer or a technical profile intervention.

For example, a The title attribute must not contain more than 250 characters. The submitted value is too long. error is considered as a business error because Julia could solve it by changing the value of the related attribute. But a Property does not exist error is regarded as a technical error because it can't be solved without modifying the connector.

Connection dashboard - error monitoring

#In the connection Monitoring page

You can access the Monitoring page by clicking directly on a connection card in the Connection dashboard or in the System menu, then Connections, and on your connection card.

This page displays information about the last 100 business errors.

Each message contains 3 parts:

  • the message: to explain what went wrong during the connection synchronisation,
  • internal links: to help you to check the right data inside your PIM,
  • external links: to access directly the right pages in our help center.

Moreover, we display some information about the related product:

  • its label and identifier,
  • its family,
  • and when this is relevant, the attribute channel and locale.

Finally, above the list, you will find a search bar to filter messages. 🔍

Connection monitoring page

For now, we only track errors on product creation, update, or deletion.


Want to find out more? Take a look at these related articles