In the PIM, there is an information page that contains technical information.
To check this page, go to System and click on the System information menu entry.
On this page, you will have a sum up of all technical information regarding the PIM.
It could be very helpful when raising a ticket on our Helpdesk: edition version, storage, environment, activated bundles…
Once you land on this page, click on the TXT button on the right hand corner to download a text file containing all this information.
You can then attach the generated text file to your ticket.