Access a Private Showroom as a guest

Summary

A supplier's sales contact has invited you to a Private Showroom: a private web page with a product selection prepared for you. This article explains how to open it, sign in with a one-time code and browse the products. You do not need an account or a password.

Before you start

  • Use the email address the invitation was sent to. Only invited addresses can open a Private Showroom.
  • Keep your inbox open: you receive a code by email each time you sign in.

Open the Private Showroom

  1. Open the invitation email. Its subject usually reads "You've been invited to" followed by the name of the Private Showroom.
  2. Click View the showroom.
Invitation email to a private showroom with a personal message and a View the showroom button

The sign-in page opens. The Prepared by card shows the email address of the person who invited you.

Sign in with a one-time code

  1. Under Your email, enter the email address the invitation was sent to.
  2. Click Continue.
  3. Open the email with the subject "[code] is your verification code".
  4. Enter the 6-digit code under Verification code. The code is checked as soon as you type the sixth digit; you can also click Verify.
Sign-in page asking for the 6-digit verification code, with the Prepared by card above

The Private Showroom opens. You stay signed in on this browser for a while, so you do not need a new code every time you come back.

The code is valid for 5 minutes. If it has expired, or you see "Invalid or expired code. Please try again.", click Use a different email, enter your email address again and click Continue to receive a new code.

 

You did not receive the code

If your email address is on the guest list, you receive a code. If you don't receive one, check your spam folder or contact the person who invited you.

Browse the products

The Private Showroom shows only the products prepared for you, with your supplier's logo and colors.

  • Navigate by Category: use the Category menu under the top bar.
  • Filter and sort: use the filters on the left (or the filter button on mobile) and the sort options above the products.
  • Search: type in the search bar at the top to find a product in the selection.
  • View product details: click a product to open its page, with its information, images and variants. Use the link at the top of the product page to go back to the selection.
Private showroom product grid with search bar, language selector, category menu and filters

The Private Showroom is view-only: you cannot select products or download product lists.

Change the language

If several languages are available, open the language selector in the top bar and choose a language. On a phone, click the user icon and then Language. Product information is shown in the languages your sales contact selected.

Sign out

Click the user icon at the top right, then Log out. Sign out when you use a shared computer. Next time, you sign in again with a new code.

When you can no longer open the Private Showroom

Access to a Private Showroom is temporary. It ends on the expiration date chosen by your sales contact, at the end of that day (UTC). Your sales contact, or their company, can also close the Private Showroom or remove you from the guest list at any time.

When the Private Showroom is no longer available, the link shows This showroom is no longer available. with the email address of the person who prepared it. If you were already signed in, you may see a page not found message instead.

Message saying the showroom is no longer available, with the email of the person who prepared it

 

Who to contact

For any question about the products, or to get access again, contact the person who invited you. Their email address is shown under Prepared by on the sign-in page. Your sales contact manages the guest list and the expiration date; Akeneo support cannot give you access to a Private Showroom.