Add external users to a Contributor Organization so they can submit and enrich product data through its assigned Contributor Portal. Contributor Portal access is invitation-only and does not support open self-registration.
This feature is in early access. Reach out to your Akeneo contact if you're interested in trying it out.
Before you start
- Your role must include the Manage contributor organizations permission.
- The Contributor Organization must have a Contributor Portal assigned to it.
- Have the external user's first name, last name, and email address available.
Invite an external user
To invite an external user from Akeneo PIM:
- Go to System > External access > Contributor Organizations.
- Open the Contributor Organization the user must join.
- Open the Users tab.
- Click Create User.
- Enter the user's First name.
- Enter the user's Last name.
- Enter the user's Email.
- Click Create.
Akeneo sends an invitation email after the account is created. The external user follows the invitation to set up their account, then uses the shared Contributor Portal access link to sign in.

The Create User dialog requires the external user's First name, Last name, and Email and confirms that an invitation email is sent.
Manage Contributor Organization users
The Users tab lists each external user's Email, First name, Last name, creation date, and last sign-in date. A user who has not signed in is marked Never in the Last logged in column.
To revoke a user's access to one Contributor Organization, click Remove from organization in the user's row and confirm the action. If an invitation is still pending, removing the user also revokes that pending invitation.
One external user can belong to multiple Contributor Organizations. Removing the user from one organization does not remove their memberships in other organizations.