In Akeneo Activation, product offers represent marketplace-specific data — price, stock, condition, and promotions — that travels alongside your product catalog to retailers and marketplaces. This article explains how to view, filter, and control the export of product offer data from within an Activation channel.
To learn how to send offer data into Activation in the first place, see Import product offers to Activation (manual CSV and FTP) and Sending offer data to Activation channels (Offer API).
How product offer management works in Activation
Inside an Activation channel, the Products tab lets you switch between product data and offer data views. From this view you can:
- Browse all product offers and their key data points
- Filter products by offer presence or offer errors
- Drill into a specific product to see full offer detail, timestamps, and error messages
- Enable or disable the automated offer export to the marketplace
- Trigger a manual offer export or stop one in progress
Summarized product offers view
To see offer data for an Activation channel in Akeneo Activation, open the channel and go to the Products tab. For eligible channels, a toggle lets you switch the table view from product data to offer data. Selecting offer displays the product offers table.
The screenshot above shows the Activation channel product grid in offer data view, with columns for product identifier, catalog, offer count, offer condition, offer price, offer stock, last push to channel, and error count.
You can still reference products by their identifiers and the catalogs they belong to, alongside offer-specific columns:
Product offers — main data points:
- Total offer count per product — a product can have multiple offers and promotions attached to it, each with:
- Offer condition
- Offer price
- Offer stock
Last push to the channel — the last time product offers were successfully pushed to this channel.
Error count — when available (not all marketplaces return offer errors), the number of errors associated with the offer during the last export to the channel.
Filters
To manage your product offers efficiently in Akeneo Activation, use the filters at the top of the product grid. Filters can be combined to refine search results and cleared by selecting the All option.
Available filters:
- Offers — filters products by whether they contain offers:
- All
- Contain offers
-
No offers
-
Offer errors — filters products by whether they have offer-related errors:
- All
- Contain errors
- No errors
The screenshot above shows the Activation product grid with the Offers filter set to "Contain offers" and the Offer errors filter set to "All", displayed above the product offer rows.
Offer filters can be combined with existing product data filters to refine your analysis.
Detailed product offer view
To see the full offer detail for a product in Akeneo Activation, click on a product row in the offer data view. This opens a detailed panel organized into three sections.
Offer information
The offer information section lists all offers attached to the product. You can scroll through and expand or collapse individual offers to access:
- Offer identifier (offer SKU)
- Offer condition
- Offer price
- Offer stock
- Offer start and stop time (offer length)
- Handling time
Offer timeline
The offer timeline section highlights key timestamps for the product offer lifecycle:
- Last successful push to the channel — the last time this product offer was successfully sent to the marketplace
- First successful push to the channel — the first time this product offer was successfully sent to the marketplace
- Last data update — the most recent time this product's offer data was updated from the source
- Last data source call — the most recent time this product's offer data was fetched from the source
Errors
The errors section lists all errors attached to a product offer during export to the channel. For each error, Activation displays:
- The error source:
- Internal
- From the marketplace
- The timestamp of the export when the error occurred
- An actionable error message explaining the issue and, where applicable, how to correct it
The screenshot above shows the detailed offer panel for a single product, with three collapsible sections: Offer Information (listing offer SKU, condition, price, stock, and timing), Offer Timeline (four timestamps), and Errors (source, timestamp, and error message).
Not all marketplaces send offer errors back to Akeneo Activation. Errors are most commonly available for direct API-connected retailers and marketplaces. If you expect to see errors but none appear, contact Akeneo product support.
Control offer data exports
Automated export
In Akeneo Activation, the offer data export can be enabled or disabled from the channel Settings tab. When enabled, Activation automatically sends offer data to the marketplace via the Offer API every 15 minutes.
The screenshot above shows the Offer section of the Activation channel settings tab, with a toggle to enable or disable the automated offer data export.
Manual export
From the Activation channel header, you can launch an offer data export manually. You can also stop a manually launched export job while it is in progress.
The screenshot above shows the Activation channel header with the manual offer export button and, when a job is running, a stop button to cancel it.
Related articles
- Import product offers to Activation — how to import offer data via manual CSV upload or FTP
- Sending offer data to Activation channels — how to push offer data using the Offer API
- Akeneo Activation catalog export reporting — how to monitor export jobs, including offer import jobs