Overview
SDM provides FTP access so you can easily upload and retrieve files without going through the web application.
How to enable SDM FTP
FTP access must be activated at two levels:
- Organization level: Mak sure the
Ftp allowedcheckbox is enabled

- User level, check “ftp allowed”

Switching organizations affects SFTP access
SFTP access is only available for your currently active organization.
Re-authorization Required: If you switch organizations, your SFTP access will be removed. You will need to enable the access again for the new organization.
Active Sessions: If an SFTP session stays open while you switch, you might still be able to add files, but they will not be processed. Always reconnect your SFTP client after switching organizations to ensure your files are handled correctly.
Connecting to SDM FTP
- Host:
ftp.sdm.akeneo.cloud(ftp+ environment URL) - User: email that you use to connect to Supplier Data Manager app
- Password: password that you use to connect to Supplier Data Manager app
- Port:
22
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- Once connected to the FTP you should be seeing 2 directories
inputsandoutputs - Navigate to the
inputsdirectory. You should see a list of all the projects in your organization as directories. Simply drop an input file (CSV or XLS) in a directory to trigger a job creation for that project.
FTP Jobs do not support medias, and will only accept CSV or XLS files.
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Retrieving the outputs of a job through FTP
Similarly, the outputs directory lists all the existing projects in your organization. If you navigate to one of them you should be able to download all of the output files created for the jobs of that project.