Akeneo Connector for SFCC overview

#Connector overview

Akeneo Connector for SFCC is an add-on for Salesforce Commerce Cloud. This add-on named "cartridge" is installed on SFCC side and communicates with Akeneo PIM via its API.

The connector is an unidirectional system: it exports PIM data to SFCC. No SFCC data is sent back to the PIM.


The PIM is considered as the master tool for product data, it should not be handled in SFCC.

#Process overview

The connector is composed by 6 main jobs:

  • 1- Akeneo-Import-Attributes
  • 2- Akeneo-Import-Media-Assets-Pricebook
  • 3-1-1 Akeneo-Differential-Import-Master
  • 3-1-2 Akeneo-Differential-Import-Storefront
  • 3-2-1 Akeneo-Full-Import-Master
  • 3-2-2 Akeneo-Full-Import-Storefront

Each job can be triggered manually or automatically on its own.

Each job is responsible for importing PIM architecture and data into Salesforce Commerce Cloud. The order above should be observed to build your catalog properly (1 then 2 then 3).

#1- Akeneo-Import-Attributes job

1- Akeneo-Import-Attributes job imports:

  • PIM attributes
  • PIM attribute options (from simple and multi select attribute type)

Depending on your connector configuration, some attributes can be mapped with default SFCC product attributes.

#2- Akeneo-Import-Media-Assets-Pricebook job

2- Akeneo-Import-Media-Assets-Pricebook job imports:

#3- Akeneo-Full-Import & Akeneo-Differential-Import jobs

"Full import" and "Differential import" jobs are quite similar and should not be used at the same time: they both import products from Akeneo PIM.

  • 3-2.x Akeneo-Full-Import imports all products from Akeneo PIM.
  • 3-1.x Akeneo-Differential-Import imports only new products since the last "successful" import made.

These jobs import:

  • PIM categories
  • PIM products and product models
  • PIM product associations

Depending on your connector configuration, you can create some filters to run partial imports on products that match with your defined criteria.

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