Akeneo Portal help center

How can we help you?

For instance, try "How to get the PIM archive?", "How to configure my Flexibility instance?" or "How to configure the access to the Helpdesk?"

PIM Customer

I am a customer of an Akeneo project, I want to get access to my Enterprise license, manage my cloud instances or get access to the support.

PIM System Integrator

I am a system integrator or a partner who manages Akeneo PIM projects. For my customers, I want to get access to the Enterprise license, manage the cloud instances or get access to the support.

Popular guides

Set up your Flexibility instance >

Manage access to your Cloud Flexibility instance >

Set up your Serenity instance >

Get PIM Enterprise Edition (EE) archive >

Remove access to Akeneo PIM Enterprise Edition (EE) repository >

Get the Akeneo extensions accesses >

Set up your Onboarder instance >

Set up your Shared Catalogs instance >

How to manage Project managers from the project console >

Manage access to the Helpdesk >

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