How to connect to the Customer Portal and the Partner Portal

You receive your Akeneo Portals login credentials by email from your main company contact, named supervisor.

#Access to the Customer Portal

If you are a customer, you will use the Customer Portal

  • If you are a supervisor and haven’t received your login credentials, you can request one from your Akeneo customer success manager.
  • Otherwise, ask your company supervisor to create your access.

#Access to the Partner Portal

If you are a system integrator or a partner, you will use the Partner Portal.

  • If you are a supervisor and haven’t received your login credentials, you can request one from your Akeneo channel manager.
  • Otherwise, ask your company supervisor to create your access.