How to connect to the Customer Portal and the Partner Portal

Akeneo Portals login credentials are sent to you by email by your main company contact, named supervisor.

#Access to the Customer Portal

If you are a customer, you will use the Customers Portal

  • If you are supervisor and haven’t received login credentials, you can request one from your Akeneo customer success manager.
  • Otherwise, ask your company supervisor to create your access.

#Access to the Partners Portal

If you are a system integrator or a partner, you will use the Partners Portal.

  • If you are supervisor and haven’t received login credentials, you can request one from your Akeneo channel manager.
  • Otherwise, ask your company supervisor to create your access.