Franklin Insights getting started

Only available in our Entreprise Edition

#Overview

Welcome to Franklin’s world! Franklin is our new product data intelligence assistant, at your service 😉

Franklin helps you on your catalog enrichment mission and guides you towards creating a more compelling product experience, faster than ever before.

For now, Franklin can assist retailers who operate in the United States.

#Franklin activation

Franklin credits are required in order to subscribe products for enrichment. PIM clients who purchase Franklin credits will receive an activation code. The activation code needs to be saved on the PIM on System/Franklin Insights Connection in order to enable communication between the PIM and Franklin.

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The Franklin activation failed? Please make sure that you pasted the code we provided correctly. If the issue persists, please let us know and we will be happy to assist 😃

The next step of the setup stage is to match between your catalog attributes and Franklin's identifiers on the Franklin Identifiers Mapping UI on Settings/Franklin Insights. You can learn more about this stage here.

#Franklin permissions

You can manage the users’ permissions for Franklin on System/Roles/Permissions.

There are 3 different Franklin permissions:

  • Franklin connection: only users who have this permission active will be able to view and manage the Franklin activation on System/Franklin Insights Connection.
  • Franklin settings: only users who have this permission active will be able to view and edit the Franklin mappings on Settings/Franklin Insights.
  • Franklin product subscription: only users who have this permission active will be able to subscribe and unsubscribe products to and from Franklin via the Product Edit Form or bulk action.

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