What is Supplier Access?

Summary

Supplier Access (previously known as Portals) is a dedicated portal in Supplier Data Manager (SDM) that lets your suppliers connect with you and share their product information directly. Through a Supplier Access portal, suppliers can upload, manage, and update product details without needing an SDM account.

A Supplier Access portal in Supplier Data Manager, showing the upload area and instructions panel where suppliers submit product files.

Why use Supplier Access?

Supplier Access in Supplier Data Manager streamlines how you receive product information from suppliers, ensuring all necessary details are uploaded correctly and on time. Key benefits include:

  • Centralized data collection — bring all supplier product data into a single digital space for easier follow-up, monitoring, and collaboration.
  • Simplified supplier experience — provide suppliers with a non-technical interface to submit product files without requiring them to learn SDM.
  • Structured data requirements — define specific steps and required fields for suppliers to follow, so all necessary information is provided before their submission can be completed.

Submit jobs by email

Early Access

This feature is in early access. Reach out to your Akeneo contact if you're interested in trying it out.

Suppliers can submit jobs in Supplier Data Manager by sending an email with a file attachment to a dedicated portal email address. The attached file is automatically imported as a new job, with the email subject used as the job name.

How to find the portal email address

  1. In Supplier Data Manager, go to your project's Supplier Access tab.
  2. Click on a Supplier Access to open its detail page.
  3. Select the Portal Info tab.
  4. Copy the email address using the copy icon and share it with your supplier.

The Portal Info tab in Supplier Data Manager showing the Portal email address field with a copy icon.

How email submission works

  1. The supplier sends an email with a file attached to the portal email address.
  2. The system verifies that the sender is a known contributor on the portal.
  3. The attached file is validated and imported as a new job.
  4. The email subject is used as the job name.

Supported file formats for email submission

  • CSV
  • Excel

Limitations

  • Maximum file size: 25 MB
  • Only the first valid file attached to the email is imported — send one file per email.
  • The sender must be a contributor on the Supplier Access portal.
  • Password-protected Excel files are not supported.

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