Prerequisites & Compatibility


Prerequisites & Compatibility

This section provides an overview of the prerequisites for using the app and its compatibility with versions of Akeneo and Shopify.


Akeneo PIM

The following information outlines the compatibility of the Akeneo App for Shopify with different editions of Akeneo PIM.

The App is compatible with the following Akeneo PIM editions: 

Akeneo PIM Edition

The Customer acknowledges and agrees that the support and maintenance of the subscribed Akeneo Products are contingent upon the Customer running a version of Akeneo PIM that is officially supported by Akeneo. Any issues or disruptions arising from unsupported versions shall not be covered under Akeneo’s terms of support and maintenance. It is the Customer’s responsibility to ensure compliance with the specified supported versions for continued access to support services.


The current version of the Akeneo App for Shopify can be used to manage multiple Shopify stores. 
However, only one language & locale can be selected for each store.



For a comprehensive list of features, please refer to the Feature Coverage section.



The App is compatible with the following Shopify plans: 

Shopify Plan
Lite Supported
Basic Supported
Standard Supported
Advanced Supported
Plus Supported


The Akeneo App for Shopify boasts compatibility with all versions of Shopify, ensuring a seamless integration experience. While our App supports every version, it offers enhanced synchronization speed tailored to users on a Shopify Plus plan. To facilitate this compatibility, our app leverages the power of the latest version of the Shopify API.

To begin leveraging the power of the Akeneo App for Shopify, install the app from the Shopify or Akeneo PIM App Store and follow our comprehensive setup guide.


Performance and Catalog Size Considerations

To ensure a seamless experience, we have extensively tested our app with catalogs containing up to 50,000 products.

When evaluating our app's performance, it's essential to consider the Shopify plan you are currently using. The synchronization process may vary depending on the plan's capabilities and limitations. We recommend referring to the dedicated page in our documentation to learn more about our app's performance based on different Shopify plans. 


It's important to note that if the catalog you wish to import into Shopify exceeds the threshold of 50,000 products, we strongly advise validating your use case with our Akeneo Product Team before proceeding with the integration. 
Our team will work closely with you to ensure that the Akeneo App for Shopify can handle the specific requirements of your larger catalog effectively. By engaging with our product team, you can gain valuable insights and guidance to determine the best approach for integrating the Akeneo App with your high-volume catalog. 




To ensure the proper functioning of the Akeneo App for Shopify, the following requirements must be met:

  1. Dedicated Akeneo PIM instance: You will need a dedicated Akeneo PIM instance to integrate with your Shopify store. If you don't already have one, set up a separate instance specifically for this integration.
  2. Dedicated Shopify Store: Ensure that you have a dedicated Shopify store where you want to synchronize your product data from Akeneo PIM.
  3. Enable Akeneo App for Shopify: The Akeneo App for Shopify must be activated in your Akeneo PIM instance by your Customer Success Manager. Please reach out to them to activate the app for your account.
  4. Manage/Open App System Role: To manage and open the app, your account in the Akeneo PIM instance must have the Manage/Open App permission activated. This will allow you to access and configure the app. Please refer to this section to activate permissions.


For detailed instructions on how to set up the Akeneo App for Shopify, please refer to the Configuration set-up section.