Prerequisites to install the connector


Connector Compatibility

PIM compatibility

The Akeneo Connector for SFCC was originally built with Akeneo PIM 1.7. It has been maintained eversince, to support the latest versions and features of Akeneo PIM. Please refer to our Marketplace website to know if our connector is compatible with your PIM version/

The Customer acknowledges and agrees that the support and maintenance of the subscribed Akeneo Products are contingent upon the Customer running a version of Akeneo PIM that is officially supported by Akeneo. Any issues or disruptions arising from unsupported versions shall not be covered under Akeneo’s terms of support and maintenance. It is the Customer’s responsibility to ensure compliance with the specified supported versions for continued access to support services.


Ensuring compatibility from one version to another remains our priority. Thanks to the Akeneo API, the Akeneo Connector for SFCC is natively compatible with the latest versions of Akeneo PIM although it may not include all the latest features. Get in touch with Akeneo to learn about our product roadmap.


SFCC compatibility

Salesforce Commerce Cloud is a Cloud solution that self-updates automatically
The latest connector version works in SFCC Compatibility mode 19.10 so it is therefore compatible with the latest SFCC version.

SFRA compliance

Since the Akeneo Connector for SFCC was built in "Script" mode and doesn't have any storefront feature, it is therefore compliant with the new StoreFront Reference Architecture of Salesforce Commerce Cloud.

Configure your Akeneo PIM

  1. Set your API user credentials
  2. Create an API user who has the full permission to view, edit, and manage products
  3. Create currencies enabled in Akeneo that match with SFCC currencies
  4. Translate your families, attributes, and attribute options labels for all the languages available in SFCC

If you need help setting up your Akeneo PIM, please refer to our PIM Help Center.


Configure your Salesforce Commerce Cloud

  1. Set up at least one activated site to associate a job to the site scope 
    (Administration > Sites : Manager sites)
  2. Set up at least one master catalog to store the details of all the products 
    (Merchant Tools > Products and Catalogs : Catalogs)
  3. Set up at least one storefront catalog you want to associate to your current site 
    (Merchant Tools > Products and Catalogs : Catalogs)

Who can install the connector?

Installing the Akeneo Connector for SFCC is a technical process that requires advanced knowledge of Salesforce Commerce Cloud.

We, therefore, recommend that you refer to a technical resource with proven track of SFCC skills to perform the installation of such connector.


Does the Akeneo Connector for SFCC work "out-of-the-box"?

Akeneo PIM is flexible enough for you to create many different catalog structures. the modeling of your catalogue and the features of your project will have an impact on the usage or your Akeneo Connector.

We did our utmost to ensure that this connector adapts to your modeling. This is why the different parameters are here to allow the connector to match your expectations.

Please read the documentation related to the connector configuration to understand the impact of each parameter.


So, can I customize Akeneo Connector for SFCC?

If the multiple configurations of the Akeneo Connector don't suit your business logic, or if you want to have other possibilities for import, you can customize Akeneo Connector for SFCC.

From our experience, we know that it may be necessary to implement specific customizations for your project. This is why Akeneo provides you with the source code of this connector.

The Akeneo Connector for SFCC is developed in a SFCC proprietary Javascript. Therefore, its customization requires a development team familiar with this specific Javascript language.