Invite supplier users to a Supplier Organization

Summary

Add supplier users to a Supplier Organization so they can submit and enrich product data through its assigned Supplier Portal. Supplier Portal access is invitation-only and does not support open self-registration.

Before you start

  • Your role must include the Manage supplier organizations permission.
  • The Supplier Organization must have a Supplier Portal assigned to it.
  • Have the external user's first name, last name, and email address available.

Invite an external user

To invite an external user from Akeneo PIM:

  1. Go to System > External access > Supplier Organizations.
  2. Open the Supplier Organization the user must join.
  3. Open the Users tab.
  4. Click Create User.
  5. Enter the user's First name.
  6. Enter the user's Last name.
  7. Enter the user's Email.
  8. Click Create.

Akeneo sends an invitation email after the account is created. The external user follows the invitation to set up their account, then uses the shared Supplier Portal access link to sign in.

Create User dialog for a Supplier Organization with First name, Last name, and Email fields

The Create User dialog requires the external user's First name, Last name, and Email and confirms that an invitation email is sent.

Manage Supplier Organization users

The Users tab lists each external user's Email, First name, Last name, creation date, and last sign-in date. A user who has not signed in is marked Never in the Last logged in column.

To revoke a user's access to one Supplier Organization, click Remove from organization in the user's row and confirm the action. If an invitation is still pending, removing the user also revokes that pending invitation.

One external user can belong to multiple Supplier Organizations. Removing the user from one organization does not remove their memberships in other organizations.

Activate a Supplier Organization account

To activate and access a Supplier Portal, suppliers will have to:

  1. Open the invitation email sent when you create their external user account.
  2. Follow the invitation link to set up their account.
  3. Open the shared Supplier Portal access link provided by you, or click on the button in the email.
  4. Complete account setup on the invitation page.

The credential-entry page is hosted separately from Akeneo PIM. Suppliers do not enter their credentials inside the PIM interface.

Invitation received by the supplier
Activate Supplier Portal invitation by creating an account.

 

Suppliers will not be able to log in to the Supplier Portal until they accept the invite and create their account. 

 

 

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