Gain deeper customer insights by integrating Akeneo with Yotpo. This integration allows you to view key signals directly within your PIM, facilitating data-driven decision making.
Setup Yotpo app
To enable the display of ratings and reviews data in your PIM, you must integrate Akeneo with Yotpo. This integration requires the completion of two configuration steps:
- Establishing an application connection with Yotpo
- Configuring your Yotpo store settings and authentication credentials
Step 1: Establishing an application connection with Yotpo
- To connect the app, go to the Connect section > App Store and look for the PX Insights - Yotpo app. Press the Connect button. You will have to go through a few steps to enable Akeneo & Yotpo systems to interact.
- Enable Yotpo to access to some Akeneo data. Click Allow & Next on the top right.
- Then you will need to agree to the App's Privacy Policy and Terms of Use by checking the box. Click Allow & Next on the top right.
- You will be asked to choose the PIM product information you allow Yotpo having access to. Check the box and select the permissions. Click Next on the top right.
- Last but not least, you will have to confirm all the previous steps. Click on the button Confirm on the top right of the screen.
Once you are done, the Akeneo & Yotpo systems are now connected to each other. However, you will not be able to see data from Yotpo in the PIM yet as you first need to configure your Yotpo store credentials.
Step 2: Configuring your Yotpo store settings and authentication credentials
You will now be able to connect with the Akeneo PIM all the Yotpo stores of your choice. Akeneo will then aggregate the information from the different stores in the PIM.
Let's start with the first Yotpo store.
To ease the process, please make sure to already be connected to the Yotpo backoffice, in the targeted store.
- In Akeneo PIM, go to the Connect section > Connected Apps and look for your Yotpo app. Press the Open App button.
- Then click the Add a Store button.
- You will be automatically redirected to Yotpo. You will have to select the target store you want Akeneo PIM to be connected with. Press Continue.
- Click the Connect button on the next screen.
- Add a Connection name and press Confirm.
- You will finally be redirected to Akeneo where you can see all the app details already filled in.
Your connection is now complete 🎉 The initial synchronization might take more than a day depending on the volume of data.
At this time, the system accommodates a maximum of 2,000 collected reviews per product. Please note that this limit may be subject to change in future updates.
Once the app is activated, everyone who has access to the PIM will also have access to Yotpo insights.
Manage Yotpo app
Once created and connected, you will be able to update the Yotpo app from the Akeneo App Store.
The following actions are available:
- Add/delete a Yotpo store
- Update the app permissions
To perform these actions, go to the Connect section > Connected Apps and look for your Yotpo app.
Add/delete a Yotpo store
To add a store, you can follow the process described in this article.
To delete a store, here are the key steps:
- Press the Open App button.
- Select the Delete button for the store you want to delete
- Confirm the deletion action
Update the apps permissions
- Press the Manage App button.
- Go to the Permissions section.
- Then you can edit the permissions for the categories. Do not forget to Save.
We will then display the ratings & reviews only for the products belonging to the selected categories.
To regenerate your API credentials, please ask Akeneo (do not use the regenerate button in the App directly).